NOW Is the Time for Team Building. Here’s Why.

A Note from Summit President Scott Kress Team Building is in Demand As we emerge from our virtual worlds and meet for the first time in 2-3 years, in person team building is critical. If you have not already booked Summit for your event, don’t miss your chance. There has been a HUGE rebound to…

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Three Key Motivation Interview Questions to Help Find the Extra Milers

How exactly do we identify ‘extra milers’? Particularly because these extra milers are often motivated by the culture and camaraderie around them, leaders need to be extremely mindful of team composition. We need to intentionally bring on these extra milers and – unfortunately – reject those who don’t fit in with a culture of going above and beyond (i.e., the coasters).

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Motivation in the Workplace

Motivating people in the workplace is hard.

Especially in a year where we’re quickly moving from navigating widespread turnover and ‘The Big Quit’ to dealing with the economic downturn and subsequent layoffs, we want you to know that you’re not the only one wanting to pull their hair out.

Unfortunately, the social contagion effect – which we described briefly in our previous post as a source of motivation – also has a downside. When one member of the team leaves, it increases the chances that others will do the same. The firing of one team member can also damage the morale and motivation of the entire team.

Trying to motivate a team in this climate can’t be easy. We hear you, and we see you.

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Emotional Intelligence and Resiliency Training

Resiliency is a mindset: the capacity and confidence to be able to work through negative thoughts or emotions and be able to bounce back, work around and find effective ways to cope with difficulty or challenges.

Dr. Ginsburg, a child pediatrician and a human development expert proposed 7 integral and interrelated components that make up being resilient. We think these components can extend well beyond childhood and onto teams and workplaces.

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Why is Emotional Intelligence Important in Leadership?

If I were to ask you to think of anyone – real or fictional – that you consider to be a great leader and describe 3 qualities that make that leader great, what would you say?

Over the 20+ years that Summit has been leading team building and leadership development workshops, we’ve asked this question to many teams we’ve worked with, and the answers people have provided us over the years have always been consistent.

Most of the qualities that people describe in great leadership do not fall under the technical skills or intellectual smarts categories. Great leadership qualities mostly fall under the Emotional Intelligence characteristics category.

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How Important is Well-Being Within Your Team in 2022?

The people on our teams and our organizations have experienced rapid and ongoing changes over the last few years. It is a good idea to pause and reflect from time to time to gain clarity on what the long-term health of our teams and organizations looks like.

There are different kinds of health and wellbeing to be considered. Economic, productivity, team and personal wellbeing. All of these aspects of health contribute to overall wellbeing of our organizations and systems. We have the opportunity to choose to focus on some aspects of wellbeing more than others. This this interesting article is an example of prioritizing human wellbeing. You will have to decide what type of wellbeing is most important for your organization.

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5 Components of Emotional Intelligence

Emotional Intelligence (EI) is a tool to help our awareness of our current capacity for resilience, empathy, stress and self management. EI also informs our social interactions and how we handle conflict. Growing our EI has considerable benefits for individuals personally and it also is a significant teamwork advantage as it is a practical tool that teams can use to grow towards high performance.

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How to Improve Emotional Intelligence in the Workplace

Why is emotional intelligence important in the workplace?

Those with effectively functioning emotional intelligence are:

  • more likely to engage and communicate in ways that maintain and build social connection
  • able to problem solve when stress or emotions are involved
  • can regulate their thoughts and behaviours to make good decisions under a variety of stressful or emotional circumstances

These are all skills that are critically important in all our workplaces. Developing Emotional Intelligence or EI in our teams is a great way in which we can become self and team aware and develop these important soft skills that we need more than ever in our workplaces.

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Employee Wellbeing | 5 Ways to Support Your Employees in 2022

Employee wellbeing can’t be overlooked in 2022. Numerous organizations have seen their people costs rise as employees leave and new hires are brought on. Many have reached burnout and/or are re-prioritizing their lives since the beginning of the COVID-19 pandemic.

Typically, over their decades of research, Gallup has found that when employee engagement is stronger, wellbeing follows. However, since the global pandemic, employee engagement and wellbeing are going their separate ways and are not as closely tied together as they have been. The “Wellbeing-Engagement Paradox” as described by Gallup presents key information and is a critical trend for employers to pay attention to. The Gallup polling indicates that “working from home during COVID-19 is associated with intensified levels of both stable engagement and negative emotions, like stress or worry. In other words, since the pandemic, engagement has generally stayed at a steady or increased level while wellbeing has gone down. It appears that low employee wellbeing equals what many have called the “great resignation”.

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